building10 Servicegesellschaft mbH - Apply now and become part of the revolution of last mile logistics - globally!
Fliit – The operating system for last-mile delivery
We are a young and diverse team with years of industry experience, founded with the ambition to disrupt the logistics industry, in Europe and globally. Our customers are well-known retailers who sell online and want to offer an outstanding experience to their customers. With our platform they can access the best delivery providers, from local couriers to big logistics partners, to provide flexible delivery time windows, live tracking and exclusive customer experience.
Intern UX Research (f/m)
Be at the forefront of a revolution!
We're passionately interested in our users and aim to learn everything we can about their behaviors, attitudes and emotions to help define the products and services we create. We are a cross-functional team of engineers, product managers, and operational experts working closely together to disrupt the logistics space and create experiences that the will benefit the entire ecosystem.
As UX research intern, you will be working closely with our CPO and Operations team to conduct exploratory, independent research primarily focused on understanding needs and motivations for one of Fliit’s core user groups. This is a 3 month research project, and fluency in both English and German is a must.
Our perfect match
You have a passion for understanding people, their motivations, and opportunities for creating behavioral change
You have a curious spirit. You find yourself accidentally grilling family and friends with the 5 Whys
You will design and independently execute behavioral research, with support from Fliit team members
You are empathetic by nature, and you proactively communicate with research participants and team members throughout the process
You will make concrete, data-driven recommendations for change based on your findings
You will play a key role in Fliit’s strategic direction and growth by adopting a culture of continuous improvement, customer-centric product development, real cross-functional teamwork, and transparent communication
You have the opportunity to leave a big footprint and take part in shaping Fliit’s product vision
Currently pursuing or recently completed a Bachelor’s degree in human computer interaction, cognitive psychology, information science, statistics, data science, or a related field.
Excellent analytical, interpersonal, communication, negotiation and collaboration skills.
Experience conducting user research.
Fluent in English and German.
Currently pursuing or recently completed a MS or PhD in human computer interaction, cognitive psychology, information science, statistics, data science, or a related field.
Relevant work/project experience in an applied research setting, including but not limited to integrating user research into product designs and design practices.
Knowledge of statistics and the principles of experiment design.
Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
Fluency in Polish is a plus.
We offer a big vision that we look forward to sharing with you. By joining the Fliit team, you have the opportunity to craft products and services from scratch and be part of a cooperative environment where you can communicate fearlessly — every opinion counts here. We will ensure that your contributions are meaningful enough so that you can always feel good about the positive impact you will deliver to our customers.
Hinweise zur Bewerbung:
Please use the link to apply directly on our website.